Which office & administrative jobs are safest from AI?

Most office & administrative jobs face some level of AI risk, but roles requiring complex human interaction tend to be more resilient.

Will AI Replace Office & Administrative Jobs?

Q: Will AI replace office & administrative jobs?

Based on our analysis of 55 occupations in Office & Administrative, the average AI replacement risk is 83/100. 48 jobs face high risk (70+), while 0 jobs have low risk (under 30). The impact varies significantly by specific role and the types of tasks involved.

Q: Which office & administrative jobs are most at risk from AI?

The highest-risk office & administrative jobs include Billing and Posting Clerks (94/100), Payroll and Timekeeping Clerks (94/100), Proofreaders and Copy Markers (94/100). These roles involve tasks that AI can increasingly automate.

We analyzed 55 occupations in office & administrative to determine their AI replacement risk. The average risk score is 83/100.

Jobs Analyzed

83/100

Average Risk

High Risk (70+)

Low Risk (<30)

Risk Distribution

Critical (80-100)

High (60-79)

Moderate (40-59)

Low (20-39)

Very Low (0-19)

⚠️ Highest Risk Office & Administrative Jobs

Billing and Posting Clerks

Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare bi...

Payroll and Timekeeping Clerks

Compile and record employee time and payroll data. May compute employees' time worked, production, and commission. May c...

Proofreaders and Copy Markers

Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional e...

Bookkeeping, Accounting, and Auditing Clerks

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calc...

Data Entry Keyers

Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and prepari...

Legal Secretaries and Administrative Assistants

Perform secretarial duties using legal terminology, procedures, and documents. Prepare legal papers and correspondence, ...

Statistical Assistants

Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computa...

File Clerks

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the...

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and mainta...

Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May sup...

Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other infor...

Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan...

+ 36 more high-risk jobs in Office & Administrative

All Office & Administrative Jobs by AI Risk

Job Title	Risk Score	Risk Level
Billing and Posting Clerks	94	Critical
Payroll and Timekeeping Clerks	94	Critical
Proofreaders and Copy Markers	94	Critical
Bookkeeping, Accounting, and Auditing Clerks	93	Critical
Data Entry Keyers	93	Critical
Legal Secretaries and Administrative Assistants	93	Critical
Statistical Assistants	93	Critical
File Clerks	92	Critical
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	92	Critical
Switchboard Operators, Including Answering Service	92	Critical
Correspondence Clerks	92	Critical
Loan Interviewers and Clerks	92	Critical
Order Clerks	92	Critical
Human Resources Assistants, Except Payroll and Timekeeping	92	Critical
Executive Secretaries and Executive Administrative Assistants	92	Critical
Word Processors and Typists	92	Critical
Telephone Operators	91	Critical
Bill and Account Collectors	91	Critical
Procurement Clerks	91	Critical
Library Assistants, Clerical	91	Critical
Medical Secretaries and Administrative Assistants	91	Critical
Office Clerks, General	91	Critical
Office Machine Operators, Except Computer	91	Critical
Customer Service Representatives	90	Critical
Production, Planning, and Expediting Clerks	90	Critical
Insurance Claims and Policy Processing Clerks	90	Critical
Gambling Cage Workers	89	Critical
Credit Authorizers, Checkers, and Clerks	89	Critical
Eligibility Interviewers, Government Programs	89	Critical
Hotel, Motel, and Resort Desk Clerks	89	Critical
Tellers	86	Critical
Meter Readers, Utilities	86	Critical
Postal Service Mail Sorters, Processors, and Processing Machine Operators	86	Critical
Mail Clerks and Mail Machine Operators, Except Postal Service	86	Critical
Court, Municipal, and License Clerks	85	Critical
Postal Service Clerks	85	Critical
Shipping, Receiving, and Inventory Clerks	85	Critical
Public Safety Telecommunicators	84	Critical
Desktop Publishers	83	Critical
New Accounts Clerks	81	Critical
Postal Service Mail Carriers	81	Critical
Couriers and Messengers	80	Critical
Interviewers, Except Eligibility and Loan	79	High
Dispatchers, Except Police, Fire, and Ambulance	79	High
Freight Forwarders	76	High
Cargo and Freight Agents	75	High
Weighers, Measurers, Checkers, and Samplers, Recordkeeping	74	High
Brokerage Clerks	72	High
Reservation and Transportation Ticket Agents and Travel Clerks	66	High
Receptionists and Information Clerks	60	High
Financial Clerks, All Other	48	Medium
Communications Equipment Operators, All Other	47	Medium
Information and Record Clerks, All Other	47	Medium
Office and Administrative Support Workers, All Other	47	Medium
First-Line Supervisors of Office and Administrative Support Workers	30	Low

Future-Proof Your Office & Administrative Career

With an average risk score of 83/100, office & administrative workers should prioritize building AI-complementary skills.

Browse AI Courses on Coursera →Skill Up on Udemy →

Frequently Asked Questions

Will AI replace office & administrative jobs?

Based on our analysis of 55 occupations, the average AI replacement risk in office & administrative is 83/100. 48 jobs face high risk, while 0 jobs have low risk. The impact varies significantly depending on the specific tasks involved in each role.

Which office & administrative jobs are most at risk?

The highest-risk jobs include Billing and Posting Clerks (94/100), Payroll and Timekeeping Clerks (94/100), Proofreaders and Copy Markers (94/100). These roles involve repetitive or data-processing tasks that AI can increasingly handle.

How can office & administrative workers prepare for AI?

Focus on skills that AI struggles with: creative problem-solving, emotional intelligence, complex physical tasks, and strategic thinking. Consider learning to work alongside AI tools rather than competing with them. Upskilling in data literacy and AI fundamentals can also help you leverage these technologies in your current role.